Privacy, Terms and Conditions

Privacy Policy

At Roomrenovator.ie/co.uk, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you purchase products and services is used to process your orders and to provide a more personalized experience on our site.

We require your address and telephone number so we can contact you to clarify elements of your design and also in order to source products that are local to you. 

We never share any of the information you provide with anyone else.

We may request your permission to share your photos in our gallery or blogs. We will always obtain your consent first.

We do not retain or share any details relating to debit or credit cards or any other financial information.

 

Delivery

We aim to return your completed design to you within 21 days of receipt of payment (excluding statutory holidays or where additional information/clarification is required).

If for some reason we cannot return your completed design within this time, we will notify you as soon as possible. You will receive your items via email and into your personal account on Roomrenovator.ie/co.uk.

If you wish to receive a copy in the post, a flat charge of €5 will apply for printing, postage and packaging

 

Terms and Conditions

We do not undertake any work until full payment has been received. You may request a full refund within 48hours of payment. We cannot guarantee refunds after this time as we will most likely have commenced work on your project. This is in accordance with the e-commerce Act. You may pay online via Paypal, via a postal cheque or via bank transfer.

 

No contract for the sale of any service will exist between you and Roomrenovator.ie/co.uk until we accept your order by sending you a confirmation email following your payment. If we cannot accept your order for any reason, you will receive an email from us explaining why.

 

We reserve the right to cancel orders and provide a full refund with good reason e.g., failure to provide correct or sufficient information, failure to make payment, inappropriate or illegal use of your account etc.

 

Please provide as much detailed and specific information and photos as you can so that our design can match you requirements. Sometimes we may have to clarify information with you. Please respond as quickly as possible to any clarification requests as failure to do so can result in your design taking longer.

Our Questionnaire gives us a very good idea of your likes, dislikes and requirements. However, because interior design is a subjective service, it may arise that you do not like a particular element of your design. When this happens, we are happy to recommend an alternative where possible, but we cannot completely re-work a design or refund payment or part thereof.

Open plan spaces are considered to be multiple rooms for the purpose of our Interior Design Services e.g. the design of an open plan kitchen, dining and living room will be charged on the basis of 3 rooms and will require a separate questionnaire for each.

The price and availability of all products etc is correct at the time of completion of your design. We cannot however guarantee the price or availability of any item over any period of time. We recommend that your order your items as soon as possible once your design is received to avoid disappointment as we cannot recommend any alternative items in this instance.

Prices for products and furniture do not include delivery or assemble unless otherwise stated. We do not procure or arrange delivery of items nor do we accept any responsibility for the condition or quality of any goods or furniture.

If you require assistance with the procurement of products or management of your project, please contact us directly for a quotation.

We not include for the cost of labour in our schemes, e.g. painting, wall-papering, laying of fillers, fitting of light, fabrication of curtains etc. We also do not include for materials or tools required to carry out such tasks, e.g. wallpaper paste, wall filler, saws etc.

We cannot guarantee the exact colour of a product or finish due to quality of brochures, colour differences in web browsers etc. For wallpapers, furniture etc, we recommend that you view the recommended product in-store or request a sample of your product or finish before you purchase it, if you have any concerns. We always recommend that you test a sample of all paint colours before use as they can vary considerably depending on underlying colour, light etc.

Users of Room Renovator.ie/co.uk must be over 18 and must use the services for their own home or rented property. Design information may not be disclosed, transferred or sold to another party.

You agree that if you break these Terms and Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that Roomrenovator.ie/co.uk incurs as a result.

Your statutory rights are not affected.

Copyright

All rights, including copyright, in the content of the Roomrenovator.ie/co.uk website and web pages are owned or controlled by Roomrenovator.ie/co.uk. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of web pages for any other purpose whatsoever without the prior written permission Roomrenovator.ie/co.uk.

The design copyright on all mood-boards, drawings and other design material is retained by Roomrenovator.ie/co.uk and may not be shared or disclosed without the express written permission.